We place value on strong relationships with our customers and patients and have seen the benefit they bring to our business.
Your feedback is so important to us.
That’s fantastic thank you for checking on this. I love ordering from BEAGLE! Saved my skin! Please pass my thanks to the team!
Thank you so much for your kind words and support. I have loved working with you (Andy Dewsbury), KAFO clinics wouldn’t be the same without you! I have learned so much from you and consider you the best in the business-thank you.
As for Beagle, just a pleasure to work with, the best customer service in orthotics, not even a debate. I will miss you all.
Just wanted to say thanks to the team RE all the braces you have provided. A god send when others have failed. Will keep ordering.
It is absolutely true; we have all just been saying in the office what a pleasure it is to deal with you all at Beagle
Thank you for letting us know. We are grateful for the amazing Beagle Team! Have a nice day 😊
I’ve got another one so this is just an extra! I would like to say what a game changer this product has been for me – brilliant quality and given me a new lease of life! It’s really made a difference – I can walk my dog a bit, which I couldn’t before and it really helps with the pain I suffered after a serious injury back in 2020! Yay, BioSkin!
That’s perfect and again fantastic customer service.
Please forget this clinic has now found as I told them one of our excellent suppliers who always deliver!
Anne Marie Gibson is a fantastic teacher, so knowledgeable! I have been very lucky to learn lots from her! Thank you!
Absolutely fantastic, I cannot thank you enough, your customer service has exceeded all expectations and been outstanding again. Thank you 😊
As always, thanks for the clarity with all yous do! 😊
Please pass on this email as I would like to praise you for all of your amazing work today. I think people are always so quick to complain and but always slow to praise! Catherine and all the team at Beagle are always a pleasure to deal with.
I just wanted to put in writing that when in Good Hope Hospital on Thursday the appliance officers said that they “wished all companies were like Beagle” and I thought it would be nice for the team to hear!
Just calling to say best dolls collar fit ever mate. Thank you.
We all wish we could buy everything from Beagle, the girls in customer service are all lovely, always cheerful, and very helpful nothing is ever a problem.
“If you ever are in a position where you can’t get hold of one Orthopaedic team ring Beagle Customer Service team. They are brilliant, they are extremely knowledgeable and very helpful. On a couple of occasions, I have rung for advice, and they have told me that I didn’t want that brace and told me what I did need and they were right. “
He also said “the great thing about Beagle is you place the order and the product comes, normally next day and that is not the case with most companies.”
These people are under huge pressure at the moment, and I just wanted you to know how much they appreciate all our efforts in getting them the right product in a timely fashion. It makes a massive difference to them particularly in the present situation.
The purchasing manager has just called and spoke to me, to pass on his huge thanks to all the team at Beagle.
They have had the most manic and busiest of years and we have been nothing but fantastic, our products are of the highest quality and the service we provide is unbeatable! Alan said we couldn’t improve on anything, we are perfect!
Customer called to check if we had an item in stock as a patient has been waiting for the product from a different company since September.
We had the item in stock, and she said “I knew I could rely on Beagle”
Debbie from Wishaw Orthotics called to place a verbal order and said loves calling Beagle as we all so lovely and friendly.
You’re amazing, as ever. Thank you ever so much for the amazing service.
Thank you Amanda- excellent communication from Beagle, as usual 😊
Just to let you know that I picked up the gaiters and have just fitted them. They are really well made and fitted perfectly, thank you.
Thank you, Beagle to the rescue yet again 😊
Thank so much for your help with this – that is amazing
Just want to say Beagle always goes above and beyond to help and nothing I too much trouble
Appreciate the workmanship of this ‘old school’ ortholene KAFO from Beagle Orthopaedic and Andy Dewsbury today.
Nothing overly fancy about it, which is the patients personal preference, but you could see the attention to detail that makes the device as accurately fitting as possible… Patient left the appointment delighted!
Thank you, Beagle Orthopaedic for supplying the best orthotic for foot-drop! Total life saver.
Just wanted to say a big thank you to all involved in the creation of the arm support last Wednesday. You’re doing amazing work! Please pass on our thanks to Janet, who is clearly a genius!
Just received my Neurodyn Foot-Lift Orthosis. Recommended to me by lovely Amelia, Cool Crutches. It’s given me so much confidence, and even though I’ll never to be able to wear pretty flip flops again, I can now wear nicer footwear.
Just wanted to say the Russell Hall Sling YouTube video was excellent as the sling wasn’t put on properly at the outset from the hospital, so watching the video the sling is now fitted correctly and supporting my Mum’s shoulder.
Your Customer Services are wonderful, they are by far the best in the business.
I had my shoes raised and custom insoles put inside them. I have been delighted with the service and attention to detail. A first class service.
I’m often asked about my foot – what happened to it? What’s the brace for? Why crutches? The short answer is I broke my back but the reality is the nerve damage from my spinal injury caused foot drop (amongst other cheerful things)
Today is National Foot Drop Awareness Day & having lived with foot drop since 2005 I wanted to share a bit about it because I really struggled for the best part of ten years with orthotics. I have limited nerves travelling to my feet, my left foot I actually can’t feel or move so I need an orthotic to hold it up & stop it flopping around / catching and tripping me up. When it comes to finding orthotics to support foot drop, it’s safe to say it is a MINEFIELD. I’ve tried tens of different ones & until 2016 nothing really did the trick – either they held my foot in place but meant I couldn’t wear any normal shoes or they gave me sores, or made me feel like I had a siren for a foot. Whenever I found one I could slot into a shoe it didn’t give me support but the theoretically brilliant ones were hideous & needed specialist boots to house them
Then by a stroke of luck, I stumbled (literally) across the Neurodyn Foot Lift Orthosis & it has been nothing short of a game changer – it’s comfortable, it’s supportive, it doesn’t give me blisters or sores (with limited feeling and movement this really was a first!) and it easily fits into normal shoes (and my regular size). I couldn’t recommend it more! What’s better is I can pop it in the wash and it lasts – if you are living with foot drop and struggle with orthotics please give this a go, it’s changed my life. What’s even better is the brilliant team @beagleorthopaedic stock it and they are the most cheerful, helpful people!